Quality client support that is backed by friendly and helpful staff that truly value your business
No use of automated ticket systems or automated help lines. What we deliver is good old fashioned quality customer care with a real person on the other end of the phone. It’s not rocket science, its treating clients with the respect they deserve, a service standard that we are proud of.
A service commitment that's totally refreshing...
At Recruitive we pride ourselves on the High level of Client care we deliver. We provide rapid, quality client support that is backed by friendly and helpful staff that truly value your business.
We only employ the best and most experienced account handlers and technicians who always respond immediately to your requirements.
Our company positively hates automated ticket systems and automated help lines, press one for this, two for that etc. What we deliver is good old fashioned quality customer care with a real person on the other end of the phone.
Delivering the best customer service in the market, we assign dedicated account handlers and technical support staff to your account from the offset. When you join us as a new client, we automatically appoint a minimum of three personnel to your account; an Account Executive who is responsible for your ongoing support requirements, a technical support engineer who looks after any ongoing technical help you may have and also an Account Director who oversees that every aspect of your account is running smoothly. More personnel are assigned on accounts with higher user numbers.
You can rest easy knowing that we understand your account and are only ever a phone call away. Praised by clients for our high service standards, you will find dealing with us truly refreshing.
Our experienced client handling teams advise clients on what will work best in their circumstances. This is coupled with fast access to all the advice and information you will ever need. Our account handlers go above the call of duty to ensure that they get to know you and ensure that you are totally happy with the levels of customer service being delivered.
It’s incredible that some of our competitors actually get away with treating clients like numbers or use automated systems where they value their own time more than yours. At Recruitive we like to do things differently, we set the standard but don’t just take our word for it, talk to some of our existing clients and take a free trial and test our client service out for yourself, we are confident you will be suitably impressed.